Tuesday, April 24

Final (?) Comcast Update

My GAME 11-14 channels showed up over the weekend. Success! Of course I have to say that my efforts had absolutely nothing to do with the channels appearing, since every call I made met with absolutely no success. My flurry of emails seemed to do no good, either, since almost no one responded to me. Just to break it down, I phoned or emailed the following people/organizations about Comcast's deceptive business practices, and got the following responses:

Comcast: Every call I made got me a different response, all of which ultimately turned out to be incorrect. I did get a refund for the first three weeks of the season. Or, at least I'm supposed to get a refund; we'll see if it actually happens.
The Consumerist: Got a "thanks, we'll check it out" response, but no article about it, though they did make a post in response to a similar email from commenter Phildogger.
Deadspin: No response. Where is the love, Will? Is it because I'm a Cubs fan?
WHP CBS 21 News: No response.
WGAL NBC News 8: No response.
ABC 27 News: No response.
Fox43 News: No response.
State Representative Ron Buxton: A staffer from Representative Buxton's office called me within an hour of receiving my email and told me that, according to their office, the channels would be activated on Friday. They were off by two days, but still I appreciate the quick response.
State Senator Jeffrey Piccola: No response.
Congressman Tim Holden: No response.
Senator Arlen Specter: No response.
Senator Bob Casey: No response.
Senator John Kerry (because he's the chair of the committee which held the hearings about the Extra Innings deal): No response.

I'll keep an eye on my inbox over the next week to see if anyone else replies. For those of you in places like Boston who aren't getting the additional channels, keep up the good fight and please drop me a line if the channels show up on your systems.

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2 Comments:

At 11:15 PM , Anonymous Anonymous said...

I also emailed John Kerry, no reponse. Thanks, John!

Still no channels here. Not looking good. I have yet to see my Indians play a division rival, and that sucks! I have just missed 2 games against Minnesota, and 3 with Chicago!

Comcast, you suck!

 
At 12:29 PM , Anonymous Anonymous said...

Quick update from Sounthern NH. At the start of the season, I was told that channel 11-14 couldn't be added due to lack of bandwidth. Checking the games that were on last night I noticed that we now get channels 11-14. Finally!

Don't know if this has been resolved for people closer to Boston but it is a sign of hope if it hasn't.

 

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